Mediation and
​Conflict Resolution
with Judy Cyprian

​When people seek mediation, they are typically involved in an emotionally difficult situation that is challenging to resolve on their own. Mediation is designed to address and resolve each unique conflict in a manner mutually acceptable to each party. ​

What is mediation?

Mediation is a collaborative process that provides the opportunity for parties to discuss issues and concerns, increase understanding, improve communication and reach mutually satisfying agreements.
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During mediation participants:
  • Concentrate on issues and concerns that are important to the parties
  • Focus on planning for the future, not dwelling on the past
  • Engage in creative thinking and problem solving 
  • Retain control over their solutions and their lives

What is the mediator's role? 

  • To create a safe environment for difficult conversations
  • To help the conversation be productive and forward-focused
  • To maintain her commitment to not impose solutions or take sides